Refunds & Cancellation Policy

We have a very friendly cancellation and refund policy for all cancellation and refund request please reach out to us through our Contact Us page.

You can cancel your service order anytime before the work on your device has started.

All Cash/cheque payments will be refunded by either an at par cheque or by bank transfer. No Cash will be provided. All Credit Card / Debit Card or any other online transactions will be refunded by the same channel or by cheque or bank transfer. Please allow 3-10 days for refunds to reach you. The time depends on the channel and the beneficiary banks internal processing time.

Once the service is considered delivered, the order cannot be cancelled. All refunds are processed after internal verification. BRL India reserve the right to full and partial refunds based on the condition of the product or the service.

The refund or cancellation may be denied if the service has been used/tried to a considerable level. At BRL India, we understand that circumstances may change, and you may need to cancel our services. Please review our cancellation policy below:

1. Cancellation Period:
   - Cancellations must be requested within [24H] days/hours of the scheduled service date.

2. Cancellation Fees:
   - A cancellation fee may apply based on the timing of the cancellation and the type of service booked. Please refer to your service agreement or contact us for details on applicable fees.

3. Cancellation Procedure:
   - To cancel a service, please contact our customer service team at [8076888788] or email us at [help@brlindia.com]. Provide your booking details and reason for cancellation. 

4. Refund Process:
   - Refunds, if applicable, will be processed within [Costmer ID] business days of the cancellation request. Please note that processing times may vary depending on the payment method and financial institution.

5. Non-Refundable Services:
   - Some services may be non-refundable or subject to specific cancellation terms. Please review your service agreement or contact us for clarification.

6. Exceptions:
   - In certain circumstances, such as force majeure events or unforeseen emergencies, we may waive cancellation fees. Please contact us directly to discuss your situation.

7. Communication:
   - We strive to keep our clients informed throughout the cancellation process. You will receive confirmation of your cancellation request and updates on the refund status, if applicable.

For further assistance or inquiries regarding our cancellation policy, please don't hesitate to reach out to our customer service team. We're here to help!

Thank you for choosing BRL India.

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